Guest Service Velvet

Location

Udaipur, Rajasthan, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: Mementos by ITC Hotels - Ekaaya Udaipur is looking for a dynamic and service-oriented professional for the position of Guest Service Velvet to deliver exceptional luxury guest service and hospitality experiences. • Key Responsibilities & Daily Duties: - Act as a frontline representative ensuring distinguished guest service, seamless check-in/check-out, and premium hospitality delivery. - Attend to guest queries, requirements, and special requests with warmth and promptness. - Coordinate smoothly with front office, housekeeping, and food & beverage teams to ensure guest comfort. - Uphold brand reputation, service standards, and operational excellence. • Required Qualifications, Skills & Experience: - Prior experience in front office, guest relations, or guest service within hotel/hospitality environments. - Excellent English communication, customer-centric attitude, and pleasant grooming standards. - Problem-solving ability and composure in guest-facing situations. • Working Hours, Shifts & Location Details: - Location: Mementos By ITC Hotels - Ekaaya Udaipur, Udaipur, Rajasthan, India. - Work setup: Full-time on-site rotational shift schedule. • Compensation & Benefits: - Competitive compensation according to industry standards. • Application Instructions: - Please send your updated CV/resume directly to the provided email address.