Field Engineer / IT Service Desk / IT Support

Location

Syracuse, New York, United States

Salary

Not specified

Company

akash pawar

Job description

• Role & Company / Project Overview Silicon Software Technologies is urgently hiring a full-time, skilled Field Engineer / IT Service Desk professional to provide dedicated onsite technical support, troubleshoot hardware and software issues, and ensure smooth IT operations. • Key Responsibilities & Daily Duties - Deliver onsite technical support for hardware, software, and IT infrastructure - Troubleshoot and resolve diverse hardware and software issues promptly - Handle system installation, configuration, and routine maintenance - Ensure smooth daily IT operations and provide technical assistance to end users • Required Qualifications, Skills & Experience - Proven experience in Field Engineering, IT Support, or IT Service Desk - Strong hands-on hardware and software troubleshooting skills - Solid knowledge of system installation, configuration, and system maintenance - Excellent communication and customer service skills - Proven ability to work independently in an onsite environment • Working Hours, Shifts & Location Details - Employment Type: Full-Time - Work Mode: Onsite - Location: Syracuse, NY, United States - Candidates must be locally available to work onsite in Syracuse, NY • Compensation & Benefits - Not specified • Application Instructions - Submit your updated resume directly to the recruiter for immediate consideration