Voice / Blended Process Executive - Insurance Domain

Location

Pune, Maharashtra, India

Salary

INR 29,000 - 35,000 / month

Company

Akash pawar

Job description

• Role & Company / Project Overview We are actively hiring for an International Voice / Blended Process role within the Insurance Domain. This is an exciting career opportunity to work in an international process environment located in Magarpatta, Pune. • Key Responsibilities & Daily Duties - Manage inbound and outbound customer interactions across voice and blended communication channels. - Address customer queries, handle claims or policy-related questions, and deliver high-quality support within the insurance domain. - Comply with international service level agreements, quality guidelines, and operational standards. • Required Qualifications, Skills & Experience - Eligibility: Graduates with a minimum of 1+ year of relevant experience. - Domain: Insurance domain experience or background preferred. - Excellent English verbal and written communication skills suitable for an international customer base. - Strong interpersonal, problem-solving, and active listening capabilities. • Working Hours, Shifts & Location Details - Shift Timings: International rotational shifts covering AUS (Australia), UK, and NZ (New Zealand) time zones. - Work Model: Onsite. - Location: Magarpatta, Pune, Maharashtra, India. • Compensation & Benefits - Salary Package: ₹29,000 to ₹35,000 per month. - Attractive international process salary structure and professional career growth opportunities. • Application Instructions - Interested and eligible candidates are encouraged to apply immediately to connect with the recruitment team.