Customer Care Executive

Location

Panchkula, Haryana, India

Salary

Not specified

Company

akash pawar

Job description

Role & Company / Project Overview: We are hiring a Customer Care Executive to handle customer inquiries, resolve issues, and provide exceptional support services. Key Responsibilities & Daily Duties: • Assist customers with their queries and concerns via chat, email, or support channels. • Deliver high-quality customer service by actively listening, troubleshooting, and resolving issues effectively. • Maintain accurate customer interaction records and documentation. Required Qualifications, Skills & Experience: • Experience: 1 to 3 years of experience (Prior BPO or customer support experience is a plus, but not required). • Education: Graduate degree. • Strong communication skills in English. • Good listening, problem-solving, and typing skills. • Basic computer knowledge including MS Office, email management, and chat tools. Working Hours, Shifts & Location Details: • Location: Panchkula, Haryana, India. • Work Mode: Onsite. Compensation & Benefits: • Competitive compensation based on profile and experience. Application Instructions: • Submit your resume to the designated HR email address.