Front Desk Agent

Location

Palembang, South Sumatra, Indonesia

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: The Zuri Hotel & Convention Palembang (managed by Zuri Hotel Management) is seeking a professional, friendly, and service-oriented Front Desk Agent to join the Front Office department. Key Responsibilities & Daily Duties: • Provide exceptional front desk hospitality and guest service from check-in to check-out. • Manage guest inquiries, reservations, and room assignments efficiently. • Operate the PowerPro hotel management system for daily front office operations. • Deliver hands-on, result-oriented service while maintaining excellent communication with guests and team members. • Ensure high standards of guest satisfaction and handle complaints or special requests promptly. Required Qualifications, Skills & Experience: • Indonesian citizen, male, in good health with good appearance and professional grooming. • Minimum of 2 years of experience in a similar position within the hotel industry. • Excellent command of both written and spoken English. • Proficient and capable in operating the PowerPro System. • Excellent interpersonal and communication skills; guest-oriented with a warm personality. • Able to work effectively in a fast-paced environment and as part of a team. • Having a professional hospitality certificate is preferred/priority. • Must have complete Covid-19 vaccination certification. Working Hours, Shifts & Location Details: • Location: The Zuri Hotel & Convention Palembang, South Sumatra, Indonesia. • Department: Front Office. Application Instructions: • Submit application letter and curriculum vitae via email to the Human Resources Management before the application deadline.