Service Customer Relationship Executive (CRE) - Okhla

Location

New Delhi, Delhi, India

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Group Landmark has an urgent requirement for a Service Customer Relationship Executive (CRE) at their workshop facility in Okhla, New Delhi. Key Responsibilities & Daily Duties: • Interface with automotive service clients, schedule service appointments, and follow up on customer satisfaction feedback • Address customer complaints, resolve queries related to workshop services, and maintain positive relationships • Track service follow-up calls, maintain database accuracy, and coordinate with workshop managers to enhance customer retention Required Qualifications, Skills & Experience: • Mandatory Requirement: Prior experience in the Automobile Industry is mandatory • Strong communication, polite phone etiquette, interpersonal skills, and basic computer proficiency Working Hours, Shifts & Location Details: • Location: Okhla, Delhi, India Compensation & Benefits: • Compensation: Competitive salary as per industry standards Application Instructions: • Interested candidates with automobile background should submit their resume for review.