L1 Support Technician
- Location
- Nebraska-wide, United States
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview We are looking for L1 Support Technicians to support a large-scale thin-client upgrade and deployment project across healthcare facilities. • Key Responsibilities & Daily Duties - Provide desktop support, Windows 10/11 support, and hardware troubleshooting - Handle thin-client deployment, OS upgrades, and Wyse Management Suite (WMS) - Configure Windows 11 Persistent VDI - Manage basic networking: TCP/IP, DHCP, DNS, LAN, and Wi-Fi - Perform ServiceNow HAM and IT asset management tasks - Oversee device replacement, configuration, and deployment documentation • Required Qualifications, Skills & Experience - Proven experience with Windows 10/11, desktop support, and hardware troubleshooting - Hands-on skills in thin-client deployment, OS upgrades, and Wyse Management Suite (WMS) - Knowledge of Windows 11 Persistent VDI configuration and basic networking (TCP/IP, DHCP, DNS, LAN, Wi-Fi) - Familiarity with ServiceNow HAM and IT asset management - Preferred: Experience in healthcare IT and large-scale endpoint deployment projects • Working Hours, Shifts & Location Details - Work Type: On-site / Field Support - Location: Nebraska & Iowa, USA - Requirement: Willingness to travel between assigned sites in Nebraska and Iowa • Application Instructions Interested candidates, please share profiles to the contact email provided.