Assistant Manager - Quality (Ecommerce)

Location

Nagpur, Maharashtra, India

Salary

INR 850,000 - 850,000 / year

Company

Akash pawar

Job description

• Role & Company / Project Overview: Technotoise is hiring an Assistant Manager - Quality (AM Quality) for leadership operations within an Ecommerce BPO process based in Nagpur. • Key Responsibilities & Daily Duties: - Drive transactional quality, audit standards, and quality management processes - Oversee quality analysts, conduct calibration sessions, and lead continuous improvement initiatives - Track key quality metrics and bridge process performance gaps • Required Qualifications, Skills & Experience: - Relevant experience on the same designation (AM Quality) in a BPO setup - Mandatory prior experience in an Ecommerce process - Excellent communication and analytical skills • Working Hours, Shifts & Location Details: - Location: Nagpur, Maharashtra, India • Compensation & Benefits: - Up to 8.5 LPA (INR 8,50,000 per annum) • Application Instructions: - Interested candidates are requested to send their updated resume to the recruitment email.