Software Quality Analyst II (SQA II) – Spanish Speaking
- Location
- Across Mexico
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview We are looking for an experienced Software Quality Analyst II (SQA II) with strong expertise in Manual Testing, Automation Testing, Conversational AI, and Spanish-Language Quality Assurance to join enterprise-level technology projects working on AI & Conversational Voice Technologies with an international team. • Key Responsibilities & Daily Duties - Design and execute manual and automated test cases - Perform Spanish-language and bilingual voice application testing - Validate conversational AI, NLU, and intent recognition - Support Google Dialogflow CX / Google CES migration testing - Perform functional, regression, UAT, and business acceptance testing - Test billing, payments, appointments, and customer service workflows - Analyze defects, quality metrics, and root causes - Maintain test documentation using Jira, Confluence, and Lucid - Collaborate with developers, product managers, and engineering teams - Improve test automation, coverage, and release quality • Required Qualifications, Skills & Experience - 5+ years of Software QA / Testing experience - Professional Spanish fluency – Mandatory - English communication skills - Strong manual testing and test planning experience - Experience with functional, regression, and UAT testing - Hands-on experience with Jira, Confluence, and Lucid - Strong defect management and analytical skills - Ability to test Spanish-language voice interactions and conversational workflows - Excellent communication and problem-solving skills - Bachelor’s degree or equivalent experience - Preferred Skills: Google Dialogflow CX / Google CES, Conversational AI / Voice Bot Testing, IVR / CCaaS Platform Testing, Python, JavaScript, or TypeScript automation, NLU / Intent Matching Testing, ISTQB certification, AI-powered testing tools • Working Hours, Shifts & Location Details - Working Hours: US Time Zone - Work Mode: Remote (Subject to Location Eligibility in Mexico, Colombia, Argentina, Peru, or other Spanish-speaking countries) • Compensation & Benefits - Employment Type: Long-Term Contract - Compensation: Negotiable based on experience, skills & location - Enterprise-level technology projects, international team collaboration, and professional growth opportunities • Application Instructions Submit application via email with the subject line 'Application – SQA II (Spanish / Dialogflow CX)' including updated resume/CV, total years of QA experience, Spanish & English proficiency, Dialogflow CX / IVR experience (if any), current country & time zone, expected monthly compensation (USD), and notice period / availability.