Customer Success Specialist

Location

Lahore, Punjab, Pakistan

Salary

Not specified

Company

Akash pawar

Job description

### Role & Company / Project Overview Interact Global is expanding its operations for the US Market – Recruitment Services and looking for a proactive Customer Success Specialist to support and retain clients. ### Key Responsibilities & Daily Duties - Partner with clients to ensure successful onboarding, satisfaction, and long-term retention. - Address client feedback, resolve issues, and ensure smooth service delivery for recruitment services. - Act as a trusted point of contact for international clients, maintaining high service quality. - Proactively track client satisfaction and engagement metrics. ### Required Qualifications, Skills & Experience - 2–3 years of experience in customer success, account management, or client support. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a results-driven mindset suited for an international business environment. ### Working Hours, Shifts & Location Details - Location: Wapda Town, Lahore, Punjab, Pakistan (Onsite). - Timings / Shift: 5:30 PM – 2:30 AM. ### Application Instructions - Send your CV/resume to the designated email address to apply.