Guest Relation Officer (GRO)

Location

Across Indonesia

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: Sir Greek Froyo is hiring a Guest Relation Officer (GRO) to join their growing team. We believe great froyo starts with great people who deserve to be valued, rewarded, and given room to grow. We're looking for passionate, energetic, and service-driven individuals who are eager to be the heart of everything we do. • Key Responsibilities & Daily Duties: - Serve as the welcoming face and key touchpoint for guests, ensuring high guest satisfaction and hospitality standards - Foster positive guest relations and provide responsive, courteous assistance in a fast-paced environment - Support front-of-house operations and uphold brand service excellence • Required Qualifications, Skills & Experience: - Friendly, warm, and genuinely passionate about hospitality - Excellent communication and interpersonal skills - Proactive, responsible, and a great team player - Comfortable working in a fast-paced environment - Previous hospitality or F&B experience is a plus - Available to join immediately • Working Hours, Shifts & Location Details: - Onsite position in Indonesia - Fast-paced hospitality/F&B working environment • Compensation & Benefits: - Above-market salary - Signing bonus (welcome gift to kick-start your journey) - Service charge sharing - Monthly grooming allowance - BPJS Kesehatan & Ketenagakerjaan - Paid overtime - Paid annual leave • Application Instructions: Send your updated CV with the position applied in the email subject.