CSA – Blended Process

Location

Pan India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: iPath Infotech is hiring a Customer Service Associate (CSA) for a Blended Process to support customer inquiries and operations. • Key Responsibilities & Daily Duties: - Manage customer queries across blended channels (voice and non-voice/email/chat) - Deliver high-quality customer service and issue resolution - Use spreadsheets and internal reporting tools to document customer interactions • Required Qualifications, Skills & Experience: - 3+ years of relevant experience - Excellent written and verbal communication skills - Hands-on advanced MS Excel skills - Preference for candidates who can join soon • Working Hours, Shifts & Location Details: - Role based at iPath Infotech • Application Instructions: - Submit your CV via email.