GRE – Front Office

Location

Ghaziabad, Uttar Pradesh, India

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Fortune Select Ghaziabad (Member ITC Hotels' Group) is seeking a Guest Relations Executive (GRE) – Front Office to be the welcoming face of our hotel. Enjoy a healthy work culture and advance your career within ITC's Fortune legacy. Key Responsibilities & Daily Duties: • Welcome and assist guests upon arrival, ensuring a seamless check-in and check-out process • Coordinate guest requests, handle VIP arrivals, and address guest feedback promptly and professionally • Coordinate with housekeeping, concierge, and management to ensure optimal guest satisfaction • Maintain front desk records, answer inquiries, and promote hotel facilities and services Required Qualifications, Skills & Experience: • Prior experience in Guest Relations or Front Office operations in the hotel / hospitality industry • Excellent verbal communication, interpersonal skills, and professional presentation • Preference given to candidates holding relevant hospitality qualifications or experience Working Hours, Shifts & Location Details: • Location: Fortune District Centre Ghaziabad, Plot No. 1, Sector 23, Sanjay Nagar, Distt. Centre Near ALT Centre, Ghaziabad, Uttar Pradesh • Onsite hotel front office shifts Application Instructions: • Forward your resume to the HR email address with the position mentioned in the subject line.