Travel Operations Coordinator

Location

Across Egypt

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview Casa Kaya, a Dubai-based travel company, is expanding its operations and seeking an experienced, proactive, and detail-oriented Travel Operations Coordinator to join its growing team in Egypt. This is a full-time remote position tailored for a travel professional who enjoys coordinating travel experiences from start to finish, thrives in a fast-paced environment, and is passionate about creating seamless travel experiences and delivering exceptional service from booking to trip completion. • Key Responsibilities & Daily Duties - Create, organize, and manage travel itineraries and tour packages. - Book and coordinate flights, hotels, transportation, tours, and attraction tickets. - Handle booking confirmations, modifications, cancellations, and refunds. - Coordinate daily operations with suppliers, DMCs, hotels, and travel partners. - Monitor service quality and ensure customer satisfaction throughout the entire travel journey. - Provide package details, destination information, photos, and travel content to support marketing campaigns across social media and website channels. - Prepare operational reports, booking summaries, and performance updates. • Required Qualifications, Skills & Experience - 3–5 years of experience in tourism operations, travel planning, or a related field. - Demonstrated experience using travel booking platforms such as TBO, Hotelbeds, Expedia TAAP, or similar systems. - Strong experience handling both FIT (Free Independent Traveler) and Group Bookings. - Proficiency in Microsoft Excel and Google Workspace. - Ability to work independently and efficiently in a remote setting. - Knowledge of the GCC and Egypt travel markets is an advantage. - Strong understanding of travel products, supplier management, and operational workflows. - Fluent in both English and Arabic (written and spoken). • Working Hours, Shifts & Location Details - Full-time remote position based in Egypt. • Compensation & Benefits - Standard company remote employment benefits. • Application Instructions - Send your CV via email to the address specified in the contact details section.