Senior Application Support Engineer

Location

Across Egypt

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview Minds Pool is seeking an experienced Senior Application Support Engineer to deliver technical support, maintain system stability, and resolve operational issues across our software platforms. • Key Responsibilities & Daily Duties - Monitor, troubleshoot, and resolve complex application issues and production incidents - Support end-users and collaborate with development and QA teams to escalate and resolve technical defects - Ensure application uptime, reliability, and smooth day-to-day software operations • Required Qualifications, Skills & Experience - Proven senior-level relevant experience in application support and system troubleshooting - English fluency is mandatory - Excellent written and verbal communication skills - Strong collaborative skills and ability to operate within a team environment - Strong problem-solving mindset and root-cause analysis capability • Working Hours, Shifts & Location Details - Work arrangement and operational shift details as required by company management • Application Instructions - Send your updated CV directly to the recruiter email provided.