Arabic Banking Customer Service Agent

Location

Across Egypt

Salary

EGP 9,500 / month

Company

Akash pawar

Job description

Role & Company / Project Overview: eNable is hiring Arabic Banking Customer Service / Call Center Agents. The role is focused on handling customer inquiries, providing support, and delivering exceptional service for banking clients in fluent Arabic. Key Responsibilities & Daily Duties: • Handle inbound and outbound customer inquiries via phone and digital contact center channels. • Provide accurate banking customer support, troubleshoot issues, and ensure first-contact resolution. • Maintain high customer satisfaction metrics and meet quality standards. • Follow standard operating procedures and adhere strictly to banking service guidelines. Required Qualifications, Skills & Experience: • Fluency in Arabic (Native/Fluent communication skills). • Education: Open to Fresh Graduates. • Professional customer service mindset with effective problem-solving abilities. • Good listening and interpersonal skills. Working Hours, Shifts & Location Details: • Location: Egypt. • Shift Details: Rotational shifts (24/7 rotational schedule). • Working arrangement: Onsite contact center. Compensation & Benefits: • Net Salary: 9,500 EGP per month. • Performance Incentive: KPI Bonus. Application Instructions: Interested fresh graduates should apply through the provided official WhatsApp application link.