Receptionist

Location

Dubai, Dubai, United Arab Emirates

Salary

Not specified

Company

Akash pawar

Job description

### Role & Company / Project Overview Time Hotels (TIME Oak Hotel & Suites) is looking for a welcoming and detail-oriented Receptionist / Front Desk Agent to join our front office team. ### Key Responsibilities & Daily Duties - Welcome and check in guests, verifying booking details, processing payments, and issuing room keys. - Manage guest check-outs efficiently and handle billing inquiries and payment settlements. - Answer incoming telephone calls, take messages, and assist guests with hotel and local information. - Coordinate closely with housekeeping, concierge, and maintenance teams to ensure guest rooms are ready and requests are fulfilled promptly. - Maintain guest records accurately in the hotel property management system (PMS). ### Required Qualifications, Skills & Experience - Previous experience as a hotel receptionist, front desk agent, or customer service representative. - Proficiency in hotel management software/PMS is an advantage. - Excellent English verbal and written communication skills; multilingual abilities are a plus. - Professional appearance, warm demeanor, and exceptional problem-solving abilities. ### Working Hours, Shifts & Location Details - Location: Hotel front desk. - Schedule: Rotational shifts including day, night, and weekend shifts. ### Compensation & Benefits - Hospitality employment benefits package in line with company policy. ### Application Instructions - Suitable candidates are encouraged to send their CV to the HR department via the official application email.