Passenger Service Executive Team Leader (PSA TL)

Location

Delhi, Delhi, India

Salary

Not specified

Company

akash pawar

Job description

### Role & Company / Project Overview Aviation Indeed is conducting hiring for Passenger Service Executive Team Leaders (PSA TL) to manage and lead airport passenger service teams at Delhi Airport. ### Key Responsibilities & Daily Duties • Supervise and coordinate the activities of passenger service executives (PSE) and airport ground staff during assigned shifts. • Oversee passenger check-in, boarding procedures, gate management, and baggage handling workflows. • Resolve passenger grievances, flight disruption escalations, and operational bottlenecks on the ground. • Ensure team compliance with civil aviation regulations, airline service benchmarks, and safety standards. • Liaise with duty managers, airline station management, and airport operational authorities. ### Required Qualifications, Skills & Experience • Experience: Minimum 3 years of relevant experience as a Passenger Service Executive (PSE) / Ground Staff. • Education: Graduate degree. • Skills: Strong team leadership, supervisory skills, crisis resolution, and excellent communication abilities. • Documentation: Valid passport holders or applicants. ### Working Hours, Shifts & Location Details • Work Schedule: Rotational shifts. • Job Location: Delhi Airport, New Delhi / Delhi, India. • Walk-in / Interview Venue: 250, 1st Floor, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015. ### Compensation & Benefits • Compensation: Commensurate with experience as per industry standards. ### Application Instructions • Interested candidates can submit their updated CV via email or complete online registration.