Business Analyst

Location

Chicago, Illinois, United States

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Wiselink Global is looking for an experienced Business Analyst with a strong background in eCommerce, Digital Retail, and Mobile/Web Platforms to join their team in Chicago, IL. Key Responsibilities & Daily Duties: • Gather and analyze business and technical requirements. • Collaborate with product owners, stakeholders, and development teams. • Create user stories and support sprint planning and Agile delivery. • Analyze business processes and recommend system improvements. • Support system enhancements, workflow optimization, and implementation decisions. • Provide guidance and training to users on systems and applications. Required Qualifications, Skills & Experience: • 8–10 Years of experience; specifically 8+ years of experience in Business Analysis and/or Product Ownership. • Bachelor’s degree in a technical field required; MBA or advanced degree preferred. • Hands-on experience with eCommerce and digital retail platforms, including iOS, Android, mobile web, and desktop. • Strong understanding of Agile/Scrum methodologies and tools such as Jira or Azure DevOps (ADO). • Experience with digital analytics tools such as Adobe Analytics and customer feedback platforms like Medallia. • Ability to translate business and technical requirements into clear, actionable user stories. • Knowledge of APIs, microservices, and request/response contracts. • Strong communication, analytical, problem-solving, and stakeholder management skills. • Experience with B2C and eCommerce ordering is a plus. Working Hours, Shifts & Location Details: • Location: Chicago, IL, United States. • Work Mode: Onsite – 5 Days a Week. Application Instructions: • Interested candidates can share their updated resume with the recruitment team via email.