Deskside Support Engineer - Cheb, Czech Republic

Location

Cheb, Karlovy Vary Region, Czech Republic

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview Tech Source Services (TSS) has an urgent requirement for Deskside Support Engineers with L1 Network Troubleshooting experience to support onsite operations. Join our team and be part of a dynamic IT support environment where your skills make a difference, with professional growth opportunities and multi-site exposure. Key Responsibilities & Daily Duties • Provide deskside technical support to end users (PCs, laptops, peripherals). • Install, configure, and troubleshoot hardware and software. • Perform hardware and software installation and configuration. • Support network connectivity and perform L1 network troubleshooting. • Assist with user account management and access issues. • Ensure minimal downtime and deliver excellent customer service. • Work closely with the IT team to resolve technical issues. Required Qualifications, Skills & Experience • 3 to 5 years of experience in an IT support / deskside support role. • Basic to intermediate knowledge of network troubleshooting (L1). • Good knowledge of Windows OS, Office 365, and common business applications. • Strong problem-solving and communication skills. • Ability to work independently and as part of a team. • Relevant IT certification (e.g., CompTIA, Microsoft) is an advantage. Working Hours, Shifts & Location Details • Onsite Location: Průmyslový park 2, 350 02 Cheb 2, Czech Republic. • Joining: Immediate. • Contract Duration: Minimum 12 months. Application Instructions • Interested candidates should submit their updated CV.