Bilingual Customer Service Representative (Spanish &

Location

Cairo, Cairo, Egypt

Salary

EGP 29,000 - 30,000 / month

Company

Akash pawar

Job description

Role & Company / Project Overview: Centro is hiring Bilingual Customer Service Representatives for a dedicated bilingual Spanish and English account. Selected candidates must be ready to start work immediately next week. Key Responsibilities & Daily Duties: • Handle incoming customer inquiries, requests, and issue resolution in both Spanish and English. • Deliver high-quality customer service maintaining account satisfaction benchmarks. • Maintain accurate customer records and interaction notes in the CRM system. Required Qualifications, Skills & Experience: • Language Proficiency: Minimum B2 level in Spanish and B2 level in English is required. • Education Level: Both graduates and undergraduates are welcome to apply. • Immediate availability to start next week. Working Hours, Shifts & Location Details: • Working Hours & Schedule: Rotational shifts and rotational days off. • Work Model: Onsite with work-from-home opportunities available after 3 months based on performance. • Location: Maadi, Corniche, Cairo, Egypt. • Transportation: Outbound transportation is provided by the company. Compensation & Benefits: • Net Salary: 29,000 to 30,000 EGP net per month. • Outbound transportation provided. Application Instructions: • Interested applicants should send a WhatsApp message with a voice note in English detailing their full name, email address, and a quick personal introduction.