Call Audit Quality Analyst (Bangalore)

Location

Bangalore, Karnataka, India

Salary

INR 30,000 - 40,000 / month

Company

Akash pawar

Job description

Rudrashiv Consultants is seeking experienced Quality Analysts specializing in Voice Call Auditing and AI Voice Call Auditing for an opportunity based in Bangalore. The role involves auditing voice calls against defined quality metrics, evaluating compliance, pinpointing quality gaps, and issuing structured quality performance reports. Candidates must hold a graduate degree and have 2 to 5 years of experience in call auditing, preferably within the automobile sector. Proficiency in MS Excel and quality reporting standards is required.