Front Office Supervisor / Executive / Duty Manager

Location

Amritsar, Punjab, India

Salary

Not specified

Company

Akash pawar

Job description

### Role & Company / Project Overview The Fern Amritsar GT Road, Series by Marriott is hiring for Front Office Supervisor / Executive / Duty Manager to manage front desk and guest relations operations. ### Key Responsibilities & Daily Duties • Supervise front office daily operations, check-in, check-out, and guest registration procedures • Handle guest relations, resolve escalations, and deliver outstanding customer hospitality • Coordinate room allocations, VIP guest arrivals, and billing/cashiering operations • Liaise seamlessly with Housekeeping, F&B, and security teams for smooth hotel operations • Ensure adherence to brand operating standards, service excellence, and front office procedures ### Required Qualifications, Skills & Experience • Experience in hotel front office operations, guest handling, and supervisory roles • Working knowledge of hospitality Property Management Systems (PMS) • Excellent professional communication, leadership, and crisis management skills ### Working Hours, Shifts & Location Details • Location: Amritsar, Punjab, India (The Fern Amritsar GT Road) • Shifts: Shift-based / rotational schedules standard for hotel front desk operations ### Application Instructions Interested candidates should email their resume to the human resources team.