Collections Executive (Revenue Cycle Management)
- Location
- Western Province-wide, Sri Lanka
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview: Med Cube Pvt Ltd is a leading BPO organization delivering excellence in Revenue Cycle Management (RCM) and healthcare support services. The company is currently seeking a Senior Executive / Executive - Collections to join their growing Revenue Cycle Management (RCM) team. The ideal candidate will have strong communication and negotiation skills and the ability to follow up with insurance carriers to ensure timely resolution of outstanding copy service invoices under Workers' Compensation claims. • Key Responsibilities & Daily Duties: - Follow up on outstanding copy service invoices with insurance carriers via phone, email, and fax. - Review claim details and billing status through internal systems and payer portals. - Obtain claim status, payment information, denial reasons, and outstanding requirements. - Coordinate with adjusters and internal teams to resolve denials, rejections, and delayed payments. - Maintain accurate records of collection activities and payer responses. - Identify recurring issues and escalate when needed. - Ensure compliance with Workers' Compensation regulations and company procedures. - Meet daily and monthly productivity targets. • Required Qualifications, Skills & Experience: - Strong verbal and written communication skills in English. - Strong negotiation and persuasion skills. - Prior sales or customer service experience is advantageous. - Ability to work independently, manage time effectively, and meet deadlines. - A degree from a recognized university or equivalent qualification is advantageous. - Prior BPO industry experience is advantageous. - Law students or recent LLB graduates are encouraged to apply (considered a distinct advantage). - Must possess a laptop required for daily work. • Working Hours, Shifts & Location Details: - Working Mode: Hybrid mode. - Shift Hours: 9:00 PM - 6:00 AM (Sri Lanka Time) / Night Shift. - Working Days: Monday to Friday. - Requirement to work US business hours (PST) and follow the US calendar. - Location: Sri Lanka. • Application Instructions: Interested candidates can submit their CV for review.