Customer Service Executive - Gold Loan

Location

West Bengal-wide, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: Muthoot is hiring Customer Service Executives for its Gold Loan division across multiple territories. • Key Responsibilities & Daily Duties: - Handle customer inquiries, front-desk service, and gold loan processing assistance - Assist customers with loan disbursements, pledges, repayments, and account maintenance - Deliver prompt customer service while promoting gold loan products and auxiliary services - Maintain proper records, KYC documentation, and compliance standards • Required Qualifications, Skills & Experience: - Experience in Gold Loan, Direct Sourcing, or MFI (Microfinance Institutions) preferred - Strong interpersonal, communication, and customer handling skills • Working Hours, Shifts & Location Details: - Openings available in West Bengal, Odisha, North Bengal, and Jharkhand • Compensation & Benefits: - Standard company compensation package • Application Instructions: Interested candidates please share your resume via email.