Front Office Associate

Location

Shimla, Himachal Pradesh, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: Radisson Kufri, Shimla is looking for a dynamic and professional Front Office Associate to be the primary point of contact for guests and deliver exceptional hospitality services. • Key Responsibilities & Daily Duties: - Manage guest check-ins, check-outs, room assignments, and key issuances according to hotel procedures. - Handle incoming reservations, telephone calls, and guest inquiries with warmth and professionalism. - Provide detailed information regarding hotel facilities, amenities, local attractions, and services. - Address guest feedback, resolve issues promptly, and process billing and payments accurately. • Required Qualifications, Skills & Experience: - Prior experience or diploma/degree in Hotel Management / Front Office operations. - Excellent verbal and written communication skills with a welcoming, customer-focused demeanor. - Proficiency in hotel property management systems (PMS) and general computer applications. • Working Hours, Shifts & Location Details: - Location: Radisson Kufri, Shimla, Himachal Pradesh, India. - Rotational shifts as per hotel front desk operational requirements. • Application Instructions: - Interested candidates are invited to send their updated resume directly to the hotel HR contacts.