Telco Order Management Specialist
- Location
- San Juan, Metro Manila, Philippines
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview: L3 GLOBAL VENTURES INC. is hiring a Telco Order Management Specialist. If you are organized, customer-focused, and skilled at cross-team coordination, join a team dedicated to keeping orders moving and customers supported. • Key Responsibilities & Daily Duties: - Process Orders: Review, verify, and accurately enter customer orders. - Track Orders: Monitor progress and provide timely status updates. - Support Customers: Handle inquiries, concerns, changes, and escalations. - Manage Documentation: Maintain records and generate performance reports. - Improve Processes: Help streamline operations and improve order workflows. • Required Qualifications, Skills & Experience: - Strong organizational, customer support, and coordination skills. - Experience in order management, customer service, or telecommunications workflows is beneficial. - Work From Home Technical Requirements: Applicants must possess their own functional setup including a conducive working station, laptop/personal computer, stable internet connection, and internet back-up (prepaid modem). • Working Hours, Shifts & Location Details: - Work Setup: Hybrid Work Setup. - Shifts & Schedule: Fixed Night Shift with Fixed Weekend Off. - Office Location: 168 Luna Mencias, San Juan, Philippines (boundary of Mandaluyong and San Juan City), Metro Manila. • Compensation & Benefits: - Competitive Compensation & Incentives. - Career Growth Opportunities. - HMO & Complete Benefits. - Group Life Insurance. • Application Instructions: - Apply now by emailing your application to the recruitment team.