Customer Care Associate (CCA) - Samastipur
- Location
- Samastipur, Bihar, India
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview: Liberty Shoes Ltd is looking for a Customer Care Associate (CCA) to join our retail team at the Samastipur branch. This role focuses on customer interaction, footwear sales, and retail operational excellence. • Key Responsibilities & Daily Duties: - Greet incoming store customers, identify their footwear preferences, and recommend appropriate products. - Contribute actively to store sales targets and assist with KPI execution. - Assist in stock handling, merchandising displays, and maintaining overall store hygiene and presentation. - Handle customer inquiries and process billing counter coordination efficiently. • Required Qualifications, Skills & Experience: - Minimum 4+ years of relevant experience within retail brand environments. - Education: 12th standard pass or Graduate. - Age limit: Up to 40 years. - Solid understanding of retail operations and KPIs. - Excellent verbal communication skills. - Note: Must have a background strictly in retail. • Working Hours, Shifts & Location Details: - Job Location: Samastipur, Bihar. - Position Type: Full-time, On-site retail presence. • Compensation & Benefits: - Salary: As per industry standards. • Application Instructions: - Eligible applicants should submit their updated resume via the specified email or mobile channels.