Customer Delight Head (CDH) - Škoda

Location

Raipur, Chhattisgarh, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview KNS Group is expanding its automotive operations across Chhattisgarh and is hiring a Customer Delight Head (CDH) (1 position) for its Škoda dealership in Raipur. Build your career with a leading automotive group. • Key Responsibilities & Daily Duties - Lead customer delight initiatives and drive exceptional customer satisfaction across the dealership. - Manage customer escalation handling, feedback resolution, and retention strategies. - Work closely with sales and service departments to ensure premium service quality and customer care standards. • Required Qualifications, Skills & Experience - Relevant experience in the automotive industry. - Strong leadership, communication, and customer-handling skills. - Passionate individual ready to grow and make an impact. • Working Hours, Shifts & Location Details - Location: Raipur, Chhattisgarh, India (Škoda). • Application Instructions Share your updated resume mentioning the position applied for in the email subject line.