Customer Support Executive
- Location
- Noida, Uttar Pradesh, India
- Salary
- INR 35,000 - 35,000 / month
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Talentronix Solutions is urgently hiring Customer Support Executives for its client based in Noida Sector 16. The role is ideal for candidates who possess strong communication skills and can comfortably handle customer interactions in Telugu, English, and Hindi. Immediate joiners are preferred. • Key Responsibilities & Daily Duties - Handle customer queries through calls, emails, and chat - Understand customer requirements and provide appropriate assistance - Provide accurate information about products, services, and processes - Resolve customer complaints and concerns professionally - Ensure a positive customer experience - Follow up with customers and ensure timely resolution - Maintain accurate customer records and update information - Escalate complex issues to the appropriate internal teams - Maintain professional communication with customers - Achieve assigned customer service and performance targets - Coordinate with internal teams for smooth customer support operations • Required Qualifications, Skills & Experience - Education: Graduate / Undergraduate – Any Stream - Experience: 0–5 Years (Freshers, customer support professionals, customer service executives, BPO / voice process candidates, and non-voice process candidates can apply) - Required Languages: Good communication skills in Telugu, English, and Hindi - Core Skills: Customer handling, active listening, problem-solving ability, basic computer knowledge, patience and customer-oriented approach, teamwork, and a professional attitude • Working Hours, Shifts & Location Details - Employment Type: Full-Time - Working Days: 5 Days per week - Weekly Off: 2 Days - Location: Noida Sector 16, Uttar Pradesh, India - Interview Location: Noida Sector 16 • Compensation & Benefits - Salary: Up to ₹35,000 per month - Career growth opportunities - Professional work environment - Supportive work culture - Training and process support - Opportunity to develop customer service and communication skills • Application Instructions Interested candidates who meet the requirements should submit their updated CV for the Customer Support position in Noida.