Customer Support Executive

Location

Mumbai, Maharashtra, India

Salary

INR 290,000 - 1,050,000 / year

Company

Akash pawar

Job description

• Role & Company / Project Overview: Hiring for Customer Support roles on third-party payroll with leading client accounts including Myntra and Genpact. This hiring drive is conducted via a virtual interview drive scheduled for Monday. • Key Responsibilities & Daily Duties: - Manage customer inquiries, troubleshooting, and support across voice, email, or chat channels. - Provide effective resolution to customer queries and ensure high customer satisfaction. - Adhere to service level agreements (SLAs) and operational guidelines. • Required Qualifications, Skills & Experience: - Education: Any graduate can apply. - Skills: Effective communication, active listening, and problem-solving abilities. • Working Hours, Shifts & Location Details: - Work Model: Permanent Work from Home (WFH), Hybrid, and Work from Office opportunities available. - Hiring Locations: Mumbai, Nagpur, Pune, Indore, Bhopal, Jaipur, Noida, Lucknow, Kolkata, Bhubaneswar, Jamshedpur, Bangalore, Gurgaon, Delhi. • Compensation & Benefits: - Salary: ₹2,90,000 to ₹10,50,000 per annum (2.90 LPA to 10.50 LPA, based on profile, experience, and evaluation). • Application Instructions: - Virtual interview drive on Monday. Interested candidates should reach out via the provided contact number.