Senior Customer Relationship Executive

Location

Mumbai, Maharashtra, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview Sam Tattoo India is hiring a Senior Customer Relationship Executive to join their dynamic team in Mumbai. This role operates in a fast-paced, highly creative environment where client satisfaction and premium customer experience come first. • Key Responsibilities & Daily Duties - Manage customer interactions with confidence and professionalism over calls and in person. - Drive exceptional customer relationship management and elevate the overall client experience. - Convert queries and discussions into positive customer engagements and appointments. - Represent the studio brand effectively and address client inquiries regarding services. • Required Qualifications, Skills & Experience - 1.5 to 2 years of relevant experience in customer relationship management or client handling. - Strong interpersonal and people skills. - Confident telephone etiquette and excellent communication skills. - Proven ability to manage customer conversations into successful client experiences. • Working Hours, Shifts & Location Details - Location: Sam Tattoo India, Mumbai, Maharashtra. - Work Mode: On-site studio setting. • Application Instructions Interested candidates are invited to submit their CV for review.