Customer Operations Lead - Lucknow

Location

Lucknow, Uttar Pradesh, India

Salary

Not specified

Company

Akash pawar

Job description

### Role & Company / Project Overview Appasamy Associates Pvt. Ltd. is looking for a dynamic and experienced Customer Operations Lead to join the team in Lucknow. ### Key Responsibilities & Daily Duties • Manage customer operations across multiple branches • Oversee order processing, payment tracking, and fulfilment • Monitor team performance and operational KPIs • Coordinate with sales, logistics, and central operations teams • Drive process improvement and customer satisfaction ### Required Qualifications, Skills & Experience • Experience: 3–6 Years • Education: Any Degree – Commerce preferred • Proficiency in Excel • Familiarity with Order Management & Coordination • Excellent communication and interpersonal skills • Strong leadership and problem-solving abilities • Customer-centric approach ### Working Hours, Shifts & Location Details • Location: Lucknow, Uttar Pradesh, India • Work Mode: Onsite branch operations ### Compensation & Benefits • Standard company benefits ### Application Instructions Interested candidates can share their updated resume via the provided contact emails.