Customer Service + Renewals

Location

Lucknow, Uttar Pradesh, India

Salary

INR 20,000 - 23,400 / month

Company

Akash pawar

Job description

### Role & Company / Project Overview Talentronix Solutions is hiring Customer Service + Renewals professionals for Shaadi.com in Lucknow, Uttar Pradesh. The position entails managing inbound customer service processes for an established platform, with 12 open positions available for candidates with a professional approach to customer interactions. ### Key Responsibilities & Daily Duties - Handle inbound customer interactions professionally. - Understand and respond accurately to customer requirements. - Support customer service and renewal-related activities. - Maintain a positive customer experience throughout all interactions. - Communicate clearly and follow established service processes. ### Required Qualifications, Skills & Experience - Minimum 1 year of experience in Customer Service / BPO (Inbound Calling / Customer Handling). - Good verbal communication skills and professional communication mindset. - Strong customer handling and interpersonal skills. - Demonstrated ability to understand customer requirements. - Ideal profiles include Customer Service Executives, BPO Customer Support Professionals, Inbound Process Executives, Customer Renewal Executives, and Customer Care Associates. ### Working Hours, Shifts & Location Details - Process: Inbound Customer Service - Location: Lucknow, Uttar Pradesh (Lucknow-based candidates or professionals willing to relocate/work in Lucknow are encouraged to apply). - Work Mode: Onsite ### Compensation & Benefits - Salary: ₹20,000 In-Hand per month - CTC: ₹23,400 per month + Incentives ### Application Instructions Interested candidates should submit their updated CV/Resume via email with the subject line 'Customer Service + Renewals – Lucknow' or reach out via call/WhatsApp.