Job Details
Location: Kolkata, West Bengal, India
Salary: INR 500,000 - 540,000 / year
Company: ApnaWorker
A leading international client is hiring a Bengali Customer Service Representative for a full-time remote position. The role involves providing customer support in both Bengali and English, resolving customer inquiries efficiently, translating content between Bengali and English, delivering exceptional customer experiences, and providing accurate information regarding products and services. Candidates should possess strong communication and interpersonal skills, excellent problem-solving abilities, and the ability to work effectively in a customer-focused environment. Prior customer support experience is preferred. The position operates on rotational night shifts and follows a structured interview process including language assessment, HR evaluation, and client interviews.