Customer Experience Executive - Karachi

Location

Karachi, Sindh, Pakistan

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview Lawrencepur is recruiting a passionate Customer Experience Executive to ensure exceptional client satisfaction and premium service delivery across our retail outlet in Karachi, Pakistan. • Key Responsibilities & Daily Duties - Welcome and engage walk-in clients, providing personalized assistance and brand orientation - Address customer queries, requests, and feedback with professionalism and care - Manage post-purchase support, follow-ups, and ensure customer satisfaction - Coordinate with floor staff and tailor teams to ensure seamless customer order delivery - Identify customer touchpoint improvements and deliver premium retail experiences • Required Qualifications, Skills & Experience - Prior experience in customer support, guest relations, or retail customer experience roles - Excellent verbal communication and interpersonal skills - Professional demeanor, active listening skills, and customer-first mindset - Ability to handle customer issues tactfully and efficiently • Working Hours, Shifts & Location Details - Onsite role based in Karachi, Sindh, Pakistan - Standard retail floor shifts and operational hours • Compensation & Benefits - Competitive salary package along with professional retail career progression • Application Instructions Submit your resume via email with Customer Experience Executive - Karachi in the subject line.