Chat Support Executive – Non-Voice (Remote / WFH)

Location

Pan India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview We are currently accepting applications for a Remote / Work From Home BPO opportunity for the position of Chat Support Executive. This role is focused on a Non-Voice / Customer Support process, assisting customers via digital text-based channels. • Key Responsibilities & Daily Duties - Manage inbound customer queries efficiently through chat and digital messaging channels. - Provide accurate, timely, and polite support for non-voice customer service interactions. - Resolve customer inquiries, complaints, and requests following process workflows and service level agreements (SLAs). - Maintain comprehensive records of customer interactions and chat transactions. • Required Qualifications, Skills & Experience - Open to both Freshers and Experienced candidates. - Suitable for candidates seeking Chat Support, Non-Voice, BPO, Customer Service, Remote, or Work From Home roles. - Strong written communication skills, comprehension, and typing speed. - Ability to multitask and handle customer chats professionally. • Working Hours, Shifts & Location Details - Work Mode: WFH / Remote - Shift: Rotational shifts - Job Type: Full-time / Ongoing opening (Current openings are limited) • Compensation & Benefits - Standard industry benefits as applicable • Application Instructions - Interested candidates can connect via WhatsApp or direct message for further application details.