Payment Help Desk Executive

Location

Pan India

Salary

Not specified

Company

akash pawar

Job description

Role & Company / Project Overview Metas Worldwide is hiring a Payment Help Desk Executive on behalf of a leading fitness and education organization. Key Responsibilities & Daily Duties - Address student and customer queries concerning fees, payment gateways, and installment processing. - Reconcile transaction disputes, resolve billing discrepancies, and provide clear payment receipts. - Maintain logs of client payment issues and escalate technical bugs to relevant departments. Required Qualifications, Skills & Experience - Attention to detail, customer support experience, and basic accounting awareness. - Suitable for freshers and experienced candidates. Working Hours, Shifts & Location Details - 6 Days Work Week - In-office, full-time position - Locations: Mumbai, Pune, Hyderabad, Bengaluru, Kochi, Delhi. Compensation & Benefits - Competitive salary packages - Career development opportunities Application Instructions - Share resume with HR directly.