Customer Support Executive – Chat & Email Process

Location

Hyderabad, Telangana, India

Salary

INR 298,000 / year

Company

Akash pawar

Job description

Role & Company / Project Overview: Exciting career opportunity with a reputed MNC offering a Customer Support role handling Chat & Email processes in Hyderabad. This position is suitable for freshers and recent graduates aiming to establish their professional path within a global corporate environment. Key Responsibilities & Daily Duties: • Manage and resolve customer queries, concerns, and escalations via chat and email channels. • Deliver high-quality customer support experience and ensure client satisfaction. • Follow organizational communication guidelines and support process workflows. Required Qualifications, Skills & Experience: • Eligibility: Any Degree / B.Tech / Postgraduate. • Eligible Pass-Out Years: 2023, 2024, 2025, and 2026 batches. • Freshers and graduates eligible. • Strong written communication and analytical skills. Working Hours, Shifts & Location Details: • Work Location: Hyderabad, India. • Interview Mode: Virtual Interview. Compensation & Benefits: • Salary: ₹2.98 LPA (INR 2,98,000 per annum) + ₹30,000 Allowance. • Transportation: Cab facility provided. Application Instructions: Interested candidates should share their updated resume via the designated contact phone number.