Support Executive – Product Support

Location

Gujarat-wide, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview MSP Group is hiring a customer-focused Support Executive – Product Support (1 open position) to provide professional support and technical assistance to UK-based customers. • Key Responsibilities & Daily Duties - Handle customer support calls and inquiries from UK-based clients professionally. - Deliver basic troubleshooting assistance and product guidance to end-users. - Quickly assimilate product workflows and resolve customer issues effectively. • Required Qualifications, Skills & Experience - 2 to 3 years of relevant experience in customer support or product support. - Excellent English communication skills, both spoken and written. - Confidence and professional telephone etiquette when communicating with British customers. - Quick learning ability and basic technical troubleshooting capabilities. - Basic computer operational knowledge. - Added Advantage: Prior working experience with POS systems, billing software, retail environments, or inventory management solutions. • Working Hours, Shifts & Location Details - Onsite support role handling UK client communications. - Location: India (contact origin). • Application Instructions Interested candidates should submit their resume via email or reach out to the recruitment contact directly.