EUC L1 Support Engineer - Gernsheim

Location

Gernsheim, Hesse, Germany

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Hibrant is hiring skilled and motivated EUC L1 Support Engineers for an exciting 1-Year Dedicated Dispatch Support Project in Germany. Engineers will provide onsite Level 1 end-user computing support across customer locations with visits scheduled based on customer demand. Key Responsibilities & Daily Duties: • Provide onsite Level 1 end-user computing (EUC) support. • Desktop, laptop, hardware, software, and operating system troubleshooting. • Assist with hardware installation, configuration, and replacement. • Provide onsite L1 IT support and resolve basic IT incidents and end-user technical issues. • Perform onsite dispatch tasks as requested by the customer. • Follow customer instructions, security procedures, and service guidelines. • Document completed work and provide visit reporting and updates to the relevant team. Required Qualifications, Skills & Experience: • Experience in EUC L1, desktop support, or IT field support. • Good troubleshooting skills for hardware, software, and operating systems. • German language proficiency at B2 level or above. • Good English communication skills. • Professional communication and a customer-focused approach. • Availability to support customer visits on demand. • Ability and willingness to travel to the assigned customer location when required. Working Hours, Shifts & Location Details: • Location: Gernsheim, Hesse, Germany. • Project Type: Dedicated Dispatch (On-Demand visits based on customer demand). • Duration: 1 Year. Compensation & Benefits: • Competitive remuneration for dedicated dispatch project engagement. Application Instructions: • Interested candidates can share their CV via email.