Customer Service & Back Office Representative
- Location
- El Sheikh Zayed, Giza, Egypt
- Salary
- Not specified
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Alorica is hiring across multiple accounts, including Back Office and Customer Service/Support positions at our El Sheikh Zayed location in Giza. • Key Responsibilities & Daily Duties - Handle customer support and service inquiries or back office administrative tasks across assigned accounts. - Deliver quality service meeting account metrics and customer satisfaction standards. - Collaborate with team members during assigned rotational shifts. • Required Qualifications, Skills & Experience - Language proficiency: English Speakers (B2 Level) or French Speakers (B2 Level). - Education: Open to Graduates and University Dropouts. - Age limit: Maximum Age of 40. - Skills: Good communication skills and interpersonal abilities. - Flexibility: Comfortable with rotational shifts. • Working Hours, Shifts & Location Details - Working schedule: 5 working days and 2 days off per week. - Shifts: Rotational shifts. - Work location: Onsite at El Sheikh Zayed, Giza, Egypt. • Compensation & Benefits - Competitive salaries plus attractive bonuses. - Transportation provided. - Medical and social insurance coverage. - Paid training. - Excellent career growth and internal promotion opportunities. • Application Instructions Apply directly via the designated contact phone number provided.