Customer Service Executive - Dubai

Location

Dubai, Dubai, United Arab Emirates

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview A private sector healthcare company is hiring a Customer Service Executive for its operations in Dubai. The company provides specialized medical services, with operations involving healthcare facilitation. • Key Responsibilities & Daily Duties - Manage inbound and outbound customer and patient inquiries via phone, email, and front-desk channels - Provide professional, accurate, and empathetic assistance regarding healthcare services, appointments, and procedures - Coordinate patient requirements, service inquiries, and follow-ups within home healthcare or ambulance coordination setups - Maintain detailed and accurate records of patient interactions and operational service requests • Required Qualifications, Skills & Experience - Mandatory previous experience in customer service with a professional background in the medical or healthcare sector - Highly preferred experience in home healthcare or ambulance services - Educational Qualification: Not specified - Languages: Fluency in Arabic and English - Open to all nationalities; Male / Female candidates eligible - Note: Only candidates who meet the required experience and qualifications will be considered • Working Hours, Shifts & Location Details - Working Days: Weekdays - Working Hours: 8 hours per day - Location: Dubai, United Arab Emirates • Compensation & Benefits - Salary: To be determined after the interview • Application Instructions - Interested candidates should send their updated CV in PDF format, mentioning 'Customer Service Executive' in the email subject line.