Service Management Executive - Dubai

Location

Dubai, Dubai, United Arab Emirates

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview We welcome applications for professional office-based operations roles in Dubai. We are looking for a Service Management Executive to oversee service delivery operations and ensure client and internal service satisfaction. • Key Responsibilities & Daily Duties - Manage and coordinate day-to-day service delivery in line with agreed service level agreements (SLAs) - Serve as an operational liaison for service requests, escalations, and issue resolutions - Monitor client service workflows and coordinate with internal operations teams - Generate service delivery reports and support operational leadership • Required Qualifications, Skills & Experience - Prior experience in service management, operations execution, or client support - Strong verbal and written communication, leadership, and organization skills - Professional problem-solving approach and attention to quality standards • Working Hours, Shifts & Location Details - Position Type: Full-time office-based role - Location: Dubai, United Arab Emirates • Compensation & Benefits - Standard competitive package in Dubai, UAE • Application Instructions - Send your updated CV directly to the provided email