Job Details
Location: Across United States
Salary: Not specified
Company: ApnaWorker
We are seeking a dedicated and professional Customer Success Manager to join our AI Healthcare Startup. This fully remote role, open exclusively to U.S.-based candidates, focuses on managing customer relationships from initial onboarding through to renewal. You will serve as the primary point of contact for assigned accounts, driving platform adoption and engagement. Responsibilities include coordinating with internal teams to resolve client issues, tracking customer feedback and risks, maintaining accurate documentation, and assisting with onboarding and implementation coordination. The ideal candidate possesses a background in Customer Success, Account Management, Operations, or Client Services, with strong communication skills, CRM proficiency, and the ability to manage multiple priorities in a fast-paced startup environment. Experience in SaaS, healthcare, or operations is preferred. This high-touch role demands a customer-focused mindset and a commitment to improving workflows and delivering exceptional support. Apply today or send your resume to info@qvidtalentsolutions.com.