Customer Support Executive – Voice Process
- Location
- Chennai, Tamil Nadu, India
- Salary
- INR 15,000 - 20,000 / month
- Company
- Akash pawar
Job description
• Role & Company / Project Overview Kickstart your career with GenZ IT Services as a Customer Support Executive in a Voice Process. GenZ IT Services is empowering talent and delivering excellence, offering a supportive environment where candidates can start or grow their professional journey in customer support. • Key Responsibilities & Daily Duties - Handle customer inquiries and provide support over calls - Resolve customer issues and provide accurate information - Maintain a positive and professional interaction with customers - Follow company processes and guidelines - Log call details and documentation accurately in the system • Required Qualifications, Skills & Experience - Experience: 0–1 Years of experience in customer support (Freshers and candidates with up to 1 year of customer support experience are welcome to apply) - Good verbal communication skills - Basic computer knowledge - Willingness to work in a voice process - Customer-focused attitude with a willingness to learn and grow - Ability to handle customer queries over calls with a positive attitude • Working Hours, Shifts & Location Details - Location: Chennai, Tamil Nadu (Onsite) - Flexibility to work in shifts • Compensation & Benefits - Salary: ₹15,000 – ₹20,000 per month (Depends on performance) • Application Instructions - Interested candidates can reach out via the provided official contact email and phone number to kick-start their career.