Guest Relations Executive

Location

Bengaluru, Karnataka, India

Salary

Not specified

Company

Akash pawar

Job description

Role & Company / Project Overview: Vividus Hotels (Great Destinations Hospitality Pvt Ltd / GD Group) in Bengaluru is looking to hire a Guest Relations Executive (01 vacancy) to deliver high-quality guest relationship services. Key Responsibilities & Daily Duties: • Welcome VIP guests and coordinate personalized guest experiences during their stay. • Solicit guest feedback, identify service gaps, and resolve complaints efficiently. • Liaise with hotel departments to accommodate special guest requests and preferences. • Maintain guest profiles and foster guest loyalty. Required Qualifications, Skills & Experience: • Experience or background in guest relations, hospitality, or front desk management. • Outstanding interpersonal, communication, and relationship-building skills. • Professional presentation and customer-oriented attitude. Working Hours, Shifts & Location Details: • Location: Bengaluru, Karnataka, India. • Shift pattern: Rotational shifts as per hotel requirements. Application Instructions: • Apply by sharing an updated resume with the recruitment team via email or call/WhatsApp.