Customer Service Agent (Native Japanese Speaker)

Location
Bangkok, Bangkok, Thailand
Salary
Not specified
Company
Akash pawar

Job description

• Role & Company / Project Overview: An international team in Bangkok, Thailand is hiring Native-level Japanese speakers for the position of Customer Service Agent. The role offers global career exposure and the opportunity to engage with Japanese-speaking clients and customers. • Key Responsibilities & Daily Duties: - Handle customer inquiries, provide professional assistance, and manage customer engagement in native Japanese. - Support customer service operations across voice and non-voice channels. - Coordinate solutions effectively while adhering to company quality and performance standards. • Required Qualifications, Skills & Experience: - Native level proficiency in Japanese with strong communication skills. - Prior experience in Customer Engagement within Aviation, Airlines, BPO, or Non-BPO sectors. - Interest in customer service, client engagement, and international career opportunities. • Working Hours, Shifts & Location Details: - Work arrangement: Onsite (Work from Office - WFO) in Bangkok, Thailand. - Employment type: Permanent. - Shift: Rotational shifts. • Compensation & Benefits: - Decent hike based on market standards and interview performance. - Allowances + KPI incentives. - Relocation sponsorship of 12,000 THB covering Visa, Flight tickets, Initial accommodation, etc. • Application Instructions: - Direct message, comment, or send resume to the recruiter's email/phone contact provided.

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