Jira Administrator
- Location
- Bangalore, Karnataka, India
- Salary
- Not specified
- Company
- Akash pawar
Job description
Role & Company / Project Overview: StarOrigin Business Solutions is hiring on behalf of a leading client for an experienced Jira Administrator to manage and optimize their Atlassian Cloud environment and support a global, cross-functional team in Bangalore. Key Responsibilities & Daily Duties: • Administer and maintain Atlassian Cloud products (Jira Software, Jira Service Management, Confluence). • Manage user access, roles, permissions, and group configurations. • Design and implement Jira workflows, screens, custom fields, and automation rules. • Support project teams with configuration and integration requirements. • Configure and manage JSM queues, SLAs, and customer portals. • Monitor system performance, manage updates, and coordinate with Atlassian support. • Create and maintain project templates, dashboards, and filters for reporting. • Integrate Jira with SaaS platforms such as Slack, GitHub, Azure DevOps, and Salesforce. • Train users and document best practices for effective Jira usage. • Work flexibly across rotational shifts. Required Qualifications, Skills & Experience: • 4+ years of relevant experience in Jira administration. • Strong understanding of Jira project configurations, issue types, workflow schemes, permission schemes, and screen schemes. • Experience with Jira automation rules, JQL, and dashboard/report creation. • Familiarity with Confluence and basic administration. • Knowledge of Jira Service Management (request types, SLAs, knowledge base integration). • Experience working in Agile environments (Scrum, Kanban). • Strong troubleshooting and problem-solving skills. • Clear communication with technical and non-technical stakeholders. • Notice Period: Immediate to 15 days. • Good to Have: Atlassian certifications (e.g., ACP-120: Jira Administration for Cloud), experience with Marketplace apps (ScriptRunner, JMWE, Automation for Jira), familiarity with REST APIs and scripting (Python, Bash, or similar), and exposure to ITIL processes or ITSM environments. Working Hours, Shifts & Location Details: • Location: Bangalore, Karnataka, India. • Work Mode: Work from office. • Shift: Rotational shifts (6 AM–3 PM, 2 PM–11 PM, 10 PM–7 AM). Compensation & Benefits: • Competitive compensation package aligned with industry standards. Application Instructions: • Interested candidates please share your updated CV with the subject line 'Jira Admin – Bangalore'.