Customer Support Officer - Ahmedabad

Location

Ahmedabad, Gujarat, India

Salary

Not specified

Company

Akash pawar

Job description

• Role & Company / Project Overview: IESC Edutech (India) Pvt. Ltd. (Indian Education Service Corporation) is hiring Customer Support Officers (Male/Female). Our organization focuses on empowering students and schools with educational products and educational loans. • Key Responsibilities & Daily Duties: - Respond promptly and professionally to customer inquiries. - Resolve customer issues and troubleshoot problems effectively. - Provide detailed product and service information to customers. - Maintain and update accurate customer records and logs. - Identify opportunities to upsell and cross-sell relevant educational products and services. • Required Qualifications, Skills & Experience: - Educational Qualification: Degree or Diploma in any discipline. - Working knowledge of computers and basic software. - Good communication skills (verbal and written) and a strong passion to help students and schools. - Experience: Freshers may also apply; experienced candidates are also welcome. • Working Hours, Shifts & Location Details: - Location: Ahmedabad, Gujarat, India. - Work Type: Full-time on-site role. • Compensation & Benefits: - Salary & Perks: As per industry norms. • Application Instructions: - Please send your updated CV to the designated recruitment email address.